About Us

Privacy Policy

CLAPA takes great care to safeguard personal data provided by our supporters and customers and will  process this data fairly and lawfully in accordance with the Data Protection Act 1998.

When providing details about yourself you can be confident that:

  • Any information you provide online is confidential
  • CLAPA will always endeavour to keep accurate and up to date information on you
  • CLAPA will not pass on your details on to any other organisation


CLAPA  maintains a database of people who have contacted the organization and who have consented  (by “opt-in”) to remain on the database.   If you have received information from us because you are on the database and your personal information changes or you no longer wish to be contacted by CLAPA, we will correct, update or remove information on request.  You can request changes by emailing .(JavaScript must be enabled to view this email address) or by telephoning us on 0207 8334883.

IP Addresses and Cookies

"Cookies" are small pieces of information that a website sends to your computer's hard drive while you are viewing a website.  The Site uses cookies to provide you with a more personal and interactive experience on our sites. You have the ability to accept or decline cookies, but please be aware that for some parts of our sites to work, you will need to accept cookies.  For more information please visit www.allaboutcookies.org.

Following recent revisions of the Privacy and Electronic Communications (EC Directive) Regulations 2003 relating to the notification and use of cookies we are currently working towards implementing the new requirements in line with guidance provided by The Information Commissioner’s Office.

Need to talk?

We have parent contacts available throughout the UK to support families affected by cleft lip and/or palate.

Parent Contacts >